Welcome to Garage Shine Company.

Open 8am - 10pm PST

FAQ’s

Frequently Asked Questions

Garage Shine – Garage Cleaning Services FAQ

General Questions

What is Garage Shine?
Garage Shine is a professional garage cleaning and organization service designed to transform cluttered, dirty garages into clean, functional, and safe spaces. We specialize exclusively in garages, which allows us to deliver deeper, more efficient results than general cleaning companies.
What types of garages do you service?
We service residential garages of all sizes, including single-car, double-car, triple-car, detached garages, and garage workshops. We also service small commercial and strata garages upon request.
Do you clean both attached and detached garages?
Yes. We clean both attached and detached garages as long as there is safe access to the space.

Services & Scope

What does a standard garage cleaning include?
Our standard garage cleaning typically includes:
  • Removal of loose debris and trash
  • Sweeping and power vacuuming floors
  • Degreasing and stain treatment (where possible)
  • Dusting and wiping walls, baseboards, and exposed surfaces
  • Cobweb removal
  • Cleaning shelves, cabinets, and workbenches (empty or lightly loaded)
  • Final floor rinse or wipe-down
Do you offer garage organization services?
Yes. We offer optional garage organization services, including sorting, decluttering, binning, and layout optimization. Organization services are customized and quoted separately or added to your cleaning package.
Do you remove junk or unwanted items?
We can assist with light junk removal. Large junk removal, hazardous materials, or bulk disposal may require an additional fee or a third-party service.
Do you clean oil, grease, or chemical stains?
We treat oil and grease stains to improve appearance, but complete removal is not always guaranteed due to the porous nature of concrete.

Booking & Scheduling

How do I book a garage cleaning?
You can book online through our website or request a quote by phone or email. We offer flexible scheduling, including weekday and limited weekend availability.
How long does a garage cleaning take?
Most garage cleanings take between 2–5 hours, depending on garage size, condition, and requested services.
Do I need to be home during the service?
No. As long as we have safe access to the garage, you do not need to be present. Many clients provide temporary access or garage door codes.

Pricing & Payments

How much does garage cleaning cost?
Pricing is based on garage size, condition, and selected services. We offer transparent flat-rate packages, with add-ons quoted upfront.
Are there any hidden fees?
No. All pricing is communicated before the service begins. Any additional services requested on-site will be approved by you first.
What payment methods do you accept?
We accept credit cards, debit cards, and electronic payments. Payment is due upon completion of service unless otherwise agreed.

Preparation & Access

How should I prepare my garage before cleaning?
We recommend removing personal valuables and fragile items. If organization services are not included, clearing floor space will help us work more efficiently.
Do you move heavy items?
We can move light to medium items. Heavy equipment, vehicles, or permanently installed fixtures must remain in place.
Do you need access to water or electricity?
Yes. Access to water and electricity is preferred for optimal cleaning results.

Safety & Insurance

Are your cleaners insured?
Yes. Garage Shine is fully insured for your peace of mind.
What if something is damaged during cleaning?
While damage is rare, any issues should be reported within 24 hours. We take responsibility for damages caused directly by our team.
Do you handle hazardous materials?
No. We do not handle hazardous materials such as chemicals, fuels, biohazards, or asbestos-containing materials.

Satisfaction & Guarantees

Do you offer a satisfaction guarantee?
Yes. If you are not satisfied, please contact us within 24 hours and we will address the issue promptly.
Can I set up recurring garage cleanings?
Absolutely. We offer seasonal, bi-annual, and annual garage maintenance plans.

Additional Questions

Do you offer eco-friendly cleaning options?
Yes. We use environmentally responsible products whenever possible.
Which areas do you service?
Service areas vary. Please check our website or contact us to confirm availability in your location.
How can I contact Garage Shine?
You can reach us through our website contact form, email, or phone. We’re happy to answer any additional questions.