We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Service address

• Billing and payment information

• Any information you voluntarily provide through forms or communications

Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

• Schedule and provide cleaning services

• Process payments and invoices

• Communicate with you about appointments, updates, or issues

• Improve our website, services, and customer experience

• Comply with legal and regulatory requirements


We do not sell your personal information.

3. Payment Information

Payment information is processed securely through third-party payment processors. We do not store full credit card or banking details on our servers.

4. Sharing Your Information

We may share your information only when necessary:

• With trusted service providers (e.g., payment processors, scheduling software)

• To comply with legal obligations or respond to lawful requests

• To protect our rights, property, or safety, or that of our clients


All third parties are required to protect your information and use it only for authorized purposes.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve site functionality

• Analyze website traffic

• Enhance user experience


You can control or disable cookies through your browser settings, though some features may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Fulfill legal and accounting requirements

• Resolve disputes


When no longer required, information is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections

• Request deletion of your data (subject to legal obligations)

• Withdraw consent for certain communications


To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Garage Shine
Email: Book@garageshine.ca